Collections - Consumer Lending

Job ID: 5201
Location: New York, NY
Category: Other Professional

Our client, a fintech company specializing in alternative consumer lending, is in search of an experienced collections coordinator ideally with 4+ years of consumer lending experience. This position currently reports directly to the Founder. This is a permanent (or temp-to-perm) position. Salary range based on experience up to 60K. 

Prior experience in a law firm or collection department preferred.  

This is a hands on role, the ideal candidate will assume multiple responsibilities including consumer support and operations. 

  • The job includes communicating with HR and payroll professionals, reconciling cash accounts; answering consumer questions and directing them through the online platform and reaching out to consumers with delinquencies.
  • The candidate will be responsible to incorporate compliance requirements arising out of consumer lending operations on the federal and various states level and labor department issues into consumer support responses and operations. Consumer Financial Protection Bureau (CFPB) and state by state experience is desirable.  Knowledge and experience in privacy laws a plus. 
  • Work with in house and outside counsel on regulatory matters related to consumer lending and employee benefits. 
  • Prepare and manage record keeping requirements.

BA/BS needed together with excellent organization and document management skills, outstanding communication skills and strong technical  skills including Excel.

Please send your resume to